Jwaneng & Orapa Mine Hospitals

Improvement of systems and processes leads to cost reductions and revenue increases

Healthshare client 2020; 2011 – 2013; 2006

  • Country: Botswana
  • Jwaneng Hospital is a state of the art facility and the first hospital to receive COHSASA Accreditation in Botswana
  • Both hospitals provide essential health services to more than 160,000 local patients every year

Jwaneng Hospital

Orapa Hospital

Combined annual budget of Jwaneng and Orapa Hospitals

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Jwaneng and Oropa Mine Hospitals achieve cost reductions and revenue increases

Jwaneng, the place of small stones, and Orapa, the resting place for lions, are respectively home to the world’s richest and largest diamond mine by area. Debswana, a partnership between the De Beers company and the government of Botswana, who own and operate the mines established hospitals in Jwaneng and Orapa to serve their mine employees and surrounding communities. Both hospitals provide essential health services to more than 160,000 local patients every year. Jwaneng, a state-of-the-art, comprehensive healthcare facility provides district-level care and functions as a referral hospital to clinics within Jwaneng and its surrounds.

Debswana has contracted Healthshare’s services to provide optimisation and efficiency improvements, operational management of their healthcare facilities, and a feasibility study for both hospitals between 2006 and 2020.

Co-management of Jwaneng Mine hospital upgrade  2012 – 2021
Objective:Project management and clinical lead on the 100 bed expansion and upgrade of Jwaneng hospital.
Duration:9 months
Function:

Healthshare was contracted to manage the upgrades to Jwaneng Hospital. As Jwaneng is a functioning hospital, structural changes and renovations to the hospital were managed in phases, out of the sight and earshot of patients. Throughout the project, Healthshare worked closely with the architects and contractors to ensure the safety and comfort of patients. Deliverables included:

  • Overall management/ co-ordination including communication with the client (Debswana) and the professional team.
  • Clinical lead – Specifying and commissioning of the medical equipment
Co-management of consultative phase of Jwaneng Mine hospital upgrade  2011 – 2013
Objective:Project management and clinical lead on the 100 bed expansion and upgrade of Jwaneng hospital.
Duration:2 years
Function:

Healthshare was contracted to manage the consultative phase of the Jwaneng Mine Hospital’s high-level upgrade project. This phase was completed successfully during May 2013. Deliverables included:

  • Creation of architectural plans
  • Physical 3D model
  • Manage stakeholder buy-in
  • Full costing of project
Consulting: Efficiency Improvement and Optimisation Project  2011 – 2013
Objective:Optimisation and efficiency improvement to Jwaneng and Orapa Hospital
Duration:2 years
Function:
  • Operational and clinical audits
  • Operational and clinical pathway optimisation
  • Staff planning for efficiency
  • Health technology planning
  • Health information management
  • Supply chain optimisation
  • Financial and accounting management
  • Asset management
  • Governance (H&S, labour, ethics, financial)
Outcome:
  • 19% cost reduction effected
Consulting: Efficiency Improvement and Feasibility Study  2006
Objective:Focus on the additional / potential value that could be realised by Orapa and Jwaneng hospitals and associated medical facilities
Duration:11 months
Function:
  • Feasibility study
  • Intensive site and process assessments
  • International benchmarking
    Reporting
  • Implementation of clinical assessment tools
Outcome:
  • Overall improvement to systems and procedures.
  • Revenue increases of 30% through improved billing auditing and case management.
  • Improved staff utilisation, financial management and reporting.
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